Is the fountain difficult to clean?
Not at all. Once your event has concluded, simply use a rubber spatula to remove the chocolate on the fountain cylinder and tiers. The chocolate can then be scooped or poured into a separate container. Paper towels or a damp cloth can then be used to wipe the fountain relatively clean. Once the majority of the chocolate is removed, you can place the individual parts (except the basin) of the fountain into a dishwasher to be cleaned (Caution! Never place the fountain basin in water! This will cause permanent damage to the electrical components.)
*Note: Chocolate must be disposed of into a trash receptacle. Chocolate disposed of into sinks will harden and cause damage to the drainage pipes
Can I use any chocolate in the Sephra™ Fountains?
For complete satisfaction, we highly recommend the use of Sephra™ Premium Fondue Chocolate, specially formulated and ready to use in the fountain by simply pre-melting the chocolate in a microwave on HALF-power as instructed on our chocolate bags. It requires no messy mixing of extra oil into the chocolate; saving you time, money and producing the perfect chocolate fondue every time.
You can use other chocolate, but we do not recommend it. In order for normal chocolate to flow consistently and smoothly over the fountain tiers, it must be altered to create a specific consistency. This is done by adding varying amounts of oil to the melted chocolate in a cumbersome and messy mixing process. This process may vary from chocolate to chocolate and a mistake in the mixing process can result in 20 pounds of ruined chocolate, and may also result in improper functioning of the fountain, causing costly damage to the fountain's motor. Besides, we can't imagine your guests would be happy if they knew you added literally cups of oil into their chocolate! Wouldn't you and your guests rather have the convenience and flavor of the finest, richest chocolate? For complete satisfaction and convenience, use SEPHRA BELGIAN CHOCOLATE or PREMIUM FONDUE CHOCOLATE.
What is the difference between Sephra™ Premium Fondue Chocolate and other chocolates?
In order to use other coverture chocolate with the fountains, a light, non-tasting vegetable oil must be mixed with the melted chocolate in a messy and cumbersome process. The amount of oil needed varies for each chocolate, and if not mixed properly may result in ruined chocolate, or inconsistent chocolate flow from the fountain.
Sephra™ Premium Fondue Chocolate has been specially formulated for use in the Chocolate Fountains. It can be used directly out of the bag without adding and mixing oil into the chocolate. Sephra™ Premium Fondue Chocolate & Sephra Belgian Chocolate is rich delicious chocolate at its finest!
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